I have tried to make every attempt to contact customer service using the numbers that are on the letter written to me. I requested a call back 2 days ago and still haven't received a call back from AL dept of labor. I have not committed unemployment fraud in any fashion. I applied several months ago and was denied. I need my federal income tax refund desperately and I am very upset that this has happened. If I have the same kind of response that I have got from calling your business line and do not receive an answer to this soon, I will be writing a letter to the governor and speaking to local news stations. Top trace number: [protected] Account# [protected] Type of debt: unemp ins fraud debt Sincerely, Tamara Michelle Taylor