Hey, Holland American ... Listen Up!!! While everyone else may be as excited as they can be about HA cancelation policy concerning the April 25th sailing out of Yokahama I'M NOT IMPRESSED. Despite the fact that everyone that I've heard about is receiving a 50% discount on future sailings we have been offered only a 25% discount. ADDITIONALLY, we face the same complete pile of issues regarding refunds of Air and Hotel expenses as everyone else and have to jump through the same hoops to get our mileage reinstated ( FEES APPLY ) AND FEES REFUNDED while HA goes on it's merry way up to Alaska for the season. Now I'm on hold with a FAR LESS THAN HELPFUL Holland American Rep NAMED ELLIE for over 30 mins who hasn't had the common courtesy of coming back on the line. No, the CORONA virus isn't of HA's making BUT they sure could do a better job and get it's their heads out of the sand and deal fairly and effectively with its inconvenienced customers.