I've been back and forth on hold now for an hour with a customer service agent didn't get his name... So volaris flight was canceled, never was notified. I called earlier today just to make sure everything was good with flight. Which they have record of just to arrive to the airport to find out its canceled. They offered a flight for tomorrow, which won't work because I need a negative covid 19 test. I ask for a supervisor just so he can get in the phone rudely said I can't help you and hanged up on me I'm still on hold waiting to speak with him. His name is Victor Lara. Volaris need to hire better educated employees