While visiting the site to find out how to opt out of auto renew, and removing my information...A NOT SO STRANGE THING HAPPENED!!!! When I looked at the highlighted date of the original purchase of Aug 19, 2017. Well, that was the time I joined, looking at our old statement to verify. As I was continuing to look for the discontinue or opt out area, which there is none. The SOFTWARE, then changed dates , and stated, I had just made a purchase, which I did not. Just in case you think I'm crazy or made some type of mistakes...Here are my credentials, I am a Comptia certified Computer Specialist Lead, I have NETWORK +. I have worked for Dell, Hp and many, many, independent IT headhunter's...So, ;et's get that off the table. The site is setup, in a way, as you begin to remove or try to remove your credit card info, It generates a sale for that minute and the day you're doing it, right in front of your face. Why the *** would somebody make a new purchase, with a company, which gives you no way out. "THE SETUP, In the beginning, they will give you 13 or 14 items got 3.99 or so, and with 3 to 7 days, you can cancel your subscription to those items, and whamm-o...It allows to cancel, there is also a very nice lady on the phone, who will guide and assist you.....That's the setup for the $100.00 buck perpetual care plan.....it will renew over and over and over, of course if you call, a guy will answer, usually, the only thing he knows about is the waste tanks, an expert if you will. And so my fellow RV'ers.....Burn your card, cut it up, Call to contest the bill, if you will, usually the credit card company can get to the bottom of it, but, it'll take time....