I have filed with the BBB, I AM TIRED OF WASTING MY OWN TIME CALLING AND CALLING TO GET A SIMPLE REPAIR DONE, THIS IS MY ONLY CLAIM AND I CAN NOT BELIEVE THE CUSTOMER SERVICE I HAVE RECEIVED... WHAT A JOKE, I HAVE BEEN TOLD SOMEBODY WILL CALL ME BACK, THEY NEVER DO, I HAVE BEEN TOLD THEY WILL HAVE A REPAIR PERSON CONTACT ME, THEY NEVER HAVE, THE ONE THEY DID HAVE CALL ME DOESNT EVEN HANDLING SUMP PUMPS, I HJAVE HAD MANY WARRANTY COMPANIES IN MY LIFETIME AND THIS ONE IS THE WORSE...... I AM CALLING CHANNEL 6 NEWS AND HAVE THEM DO A REPORT ON THIS COMPANY.... I WAS TOLD ON 2/25/2018 THAT I WOULD HAVE A REPAIR PERSON COME OUT AND FIX MY PROBLEM IN 2-3 DAYS OK ITS 3/13/2018 AND STILL MY ISSUE IS NOT RESOLVED..... THIS IS THE WORSE SERVICE I HAVE EVER HAD, HOW YOU ALL ARE STILL IN BUSINESS IS BEYOND ME... MY WORK # IS 317-706-**** X-11118 HOME 317-809-**** IN CASE YOU HAVE LOST THEM, WHAT A JOKE & A SCAM COMPANY