I was unhappy with the results of this service and twice tried to cancel. In August I went into the system to cancel and it said it would send an email to confirm. I never received the email and was charged again on August 18. I tried again on 16th of September and the same thing happened. I waited for the email, but it appeared to be delayed. So I got busy with something else and forgot about it. Three days later I was charged by Experteer, so I sent a message asking that my account be cancelled and my last month refunded. They replied that they had no record of me trying to cancel. I went back to my spam folder of email and finally found their message. I forwarded this to them to show that I had in fact tried to cancel the service. They just replied that they were sorry, but there was no record in their system that I had cancelled. I have now blocked them on my paypal account, but would still like to see a refund of September's payment of E29.50. It should not be legal to make it so difficult to cancel a service.