I rented with this company @ 5125 Palm Springs Blvd Unit 3305, Tampa Florida for the past 2 years and never missed a month of payment nor being late one day. The first time I called for a plumbing issue after 1 1/2 year leaving in the property I was charged $290 by Carlos Amenta the Owner, which he himself paid $60.00 for, Do the math how much he earned from investing $60.00. I paid a very high rent but my property is scheduled for showing to buyers almost every week. You know what aggravates me the most is when I followed the guideline for moving out sent to me by Accounting Department, which tells you how to speed up your refund, which I have followed but they still have another reason not to send me my refund timely. I have never missed a day for not paying my rent on time whether I am working or out of work I still paid Carlos his rent on time. Today, July 15. 2016 and I am still waiting for my refund. I am a single mom who is trying to do what is right and expected to receive the same treatment from others, but not enough for Carlos the owner, who is also a realtor in the company. I have contacted him several times via texts and emails, but he said he will get back to me after his vendors sent the invoices. What do you understand from that statement? I have video tape the property after I cleaned it. When I asked him WHAT DOES HE MEAN BY THAT he responded he has 30 days to get back to me. Again. I stay for 2 years and never missed a payment and have treated his condo as if it was mine. I never walked on the carpet with shoes on, nor my family is allowed to. I have emails from the schedule visits every two months by the company which served to make sure I am taking care of the property. It is not easy to rent from this company as these homes are scheduled to be sold to the highest bitter, so the place has to be shown to sellers every day if there is a buyer not good at all. Carlos will have you signed a list of clause every time you renew your list with him, so he does not spend a dime on his own property. He will make sure you pay his mortgage, HOA and all repairs that any owner will pay. I have an email from him at my exit thanking me and to feel free to use him as a reference. but he does not think I deserve my deposit. I have texts and email him several times. but to not avail. This is my experience and opinion of him. Beware of this guy properties!