i ordered a coach bag and was given tracking information etc. said it was shipped. still dont have it. every day now when i track it, it says in transit will be late. this is for four days now. where is it? is the usps that bad. it went to tennessee on the 12 and no one has seen or been able to track since. i luckily am not being charged until it is delivered but i am hesitant to go buy a new bag. never will i order on line from coach. all my other packages arrived via ups and had no problems.also tried calling placed on hold so long i hung up. no one answers at the store either. very bad customer service. User's recommendation: go directly to the store. or get special shipping . usps is bad.