13 Apr, 2017 → by ClaimboUser918376
Stay away from Seaga vending machines

1

Update by user Apr 26, 2017 The lack of integrity of Seaga vending machines is an unbelievable nightmare. One of my Seaga vending machines bought 4 months ago has never worked. After weeks asking Seaga to send me a new part under warranty, they sent me another broken one. After excuses and more excuses from Seaga technical "support", I contacted their director (Stacy Fernstaedt) and she asked me to wait 10 days because she had more important things to do. After that she would go "investigate" the case. The case is SEAGA DOESN'T FULFILL IT'S PRODUCTS WARRANTY !!! Why trust a company that doens't have Customer Service? I am not saying their Customer Service doesn't work. I am saying Seaga doesn't have that. This is a high-pressure marketing/sales company filled with charletons that are out to steal your money with no shame.  Be careful! Original review posted by user Apr 13, 2017 If you want to waste your money, buy Seaga vending machines. I bought 12 Seaga vending machines and that was a huge mistake. Seaga machines are really junk. I have to repair one machine per week. Why? Because they refuse to provide warranty on parts as stated in my purchase contract. If you want to meet very rude people, call Josh Wallis (Technical Support Advisor). He will ask you picture of failure part and then will refuse to provide warranty. If you want to talk to someone else, try to contact Scott Jordan (Josh Wallis supervisor). He never answer calls or emails. If you ask his director's name and contact, he doesn't answer. Now I am hiring a lawyer to sue Seaga. STAY AWAY FROM SEAGA VENDING MACHINE !!!
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