I had won two auctions, one was an ipod and another was a waffle maker. I have not received either one of these products and they were supposedly sent out and set to arrive on November 22, 2012 and here it is December 3, 2012 and I still have nothing along with no response to any of the emails that I have sent them either. If this company would be legit, I would think that they would offer a telephone line along with an address and website.