Dear Madam/ Sir Hello my name is Eman (I'm from Egypt) I've got a problem in my car, which was stated production one, and I visited Abo Rawash branch and was told the spare part shall arrive in 2 to 3 weeks. Till now no show, I called the customer service last week twice they promised to give me feedback but also no one did, and I placed a complain on 2nd of August and was told I'll have a feedback to my complaint in 72 hrs but no one did and today I also called and as usual no one gave me any feedback after I hanged up. I need your help and I am complying about the late I having the spare part plus no response of customer service reps Thank you My email is: eman.[protected]@yahoo.com My phone no +[protected]