15 Jun, 2021 → by Ellen Traitor
Some tellers are rude

I go to this bank every week since it is right near my place. Sometimes tellers are nice and helpful, but sometimes they can be rude. And there are always 2–3 tellers who are sitting behind the counter and are not serving clients. There are customers standing in huge lines and they seem to be busy with their personal affairs. Shouldn’t they WORK when being at WORK? But I should give at least two stars since there are many nice tellers as well. The last time one of them helped me with fixing one serious problem in less than 5 minutes. She was really nice! Unfortunately I forgot her name. So I cannot thank her in person.

Helpfull? 1 vote

It would be better if they did something with their software package, constantly some problems. Although, maybe they just justify unprofessionalism?
Bee | June 21, 2021 | Reply
0 votes
Post your comment:

Do you want to help? Probably you've just been in a similar situation, know the solution and want to help? Perhaps you are just a kind person who has advice on the merits. Please write your comment — you can do a good breed.

If you are actual Representative of KeyBank you can contact the user using the comment form and help resolve the situation. The user can always mark his complaint as "resolved". Maintain your brand image, it is FREE.
Copyright © 2021 CLAIMBO.COM. All rights reserved.