I'm apply for bank check but the staff who attend me is lack of explanation and experiance.i ve been told to bring my bank book to using this service. Which is i never use it in previous process. I'm really dissapointed with this because this is not a solution.it just gave me a new problem.not try to solve it with a profesional way. Branch seri kembangan counter 3 &4. Both of them is not helping but to make the situation more complicated.