Last summer I bought their MODEL: ABW-VC-65 Electric Power Washer. When it came I was sick and unable to use it. I kept it New In the Box and put it away. This Summer I'm feeling much better and wanted to use the New Power Washer I had bought last summer. I hooked everything up as the directions said. But when I tried to use it, the water came out as if you just turn the faucet barely on. I had the use my water hose to clean my deck ect. (my water hose had about 20 times the power of this power washer.) So if you buy something be sure to check it out right away, because you may get a dud like I did. I will not being buying from them any longer. Very Unhappy with Heartland Ameria.