I sent DVDs in November 2015 to this company. They have a good website and the ability to send the DVDs was easy but... payment was guaranteed to take 9 days from the receipt of the DVDS and I am still waiting for the cheque on 18th December. I have exchanged e-mails with the company and they use a variety of excuses as to the delay. I have been told that my cheque has been posted but still no sign of it!! I would not use this company again and I see that other people have made similar complaints.