I found a dog online that I wanted to adopt from a private seller. She used U Ship to 'ship' the dog. They hit me for a $300 fee and then the next day said they coudn't ship because the dog needed $580 life insurance that would be refunded at the time of delivery. So like idiot, I paid it. So we payed them a total of $880, then they said they would be shipping. Then the next day they said I needed to pay them $725 for a dog crate because the one the owner dropped off wasn't good enough because of the climate! So they called me because I refused to pay and the guy couldn't hardly speak english and then hung up on me! Then they sent me an e-mail an hour later saying that "since I was complaining and doubting their company they had no option to send my money back because they didn't want their reputation to be brought down over a few dollars!" I'm still waiting for my refund, because they wanted me to pay $175 for them to refund my money!! It's one big scam!