10 May, 2020 → by ClaimboUser944596
Rude cashier “Freddie”
4
Update by user May 11, 2020 I asked "Freddie" several times to keep his voice down - in order not to create a scene. Every time I did so, his voice got louder. He also told me. "You don't hear good". That was when I decided to leave and contact you instead. Original review posted by user May 10, 2020 In the 10+years I have shopped at your Mundelein (400 E Townline Rd) store, I have never been subjected to the kind of rude treatment I got at 11:04 am on Saturday, May 9, 2020, from your cashier (who gave me his name as "Freddie"; the receipt shows "ZOE"). I went through his register with a few produce items. He didn't;'t seem to know the names of some items, and kept asking the adjacent cashier. As I couldn't recognize one of the items I was charged for, I asked what the item was. "Freddie" raised his voice and said the name which I couldn't understand. When I asked again, he pulled the item from the bag and waved it in front of my eyes, again talking loudly. When I asked for his name, he shouted it out again, and asked if I would like his or the corporate phone No. When I said "No", and was leaving, he shouted behind me in a sarcastic tone, "Have a nice day". He just created an unnecessary scene. User's recommendation: People like "Freddie" are not suitable for dealing with customers.