I was learning with drive dynamics last year, my instructor was extremely rude and arrogant so I left. Last week I decided to drive with them again, but in a completely different area thinking it was maybe just that one instructor, my new driving instructor mocked my driving in a very rude and patronising way and was a dangerous driver when demonstrating my 'bad' driving, she completely over exaggerated my faults and was dangerous with it. I called drive dynamics back to swap instructor, I was told everyday for 6 days that my instructor would contact me, but he didn't. I called the manager and asked for a full refund she was rude and told me to email if I want a refund, when minutes before I was told I could speak to someone about the refund.