This company are masters at scamming. Employing every know boileroom trick../ Phony store credits then they charge you more for the same merchandise. Bounced refund checks and even reconditioned merchandise sold as new. The Internet is littered with complaints. And I believe that the internal staff create most of their own positive press. My experiences was for small amounts of money. But their staff was extremely corrupt and dishonest. They cashed a check, sent no merchandise and then offered store credit and super inflated the price. Then sent a bad check and then commenced to fabricate excuses to the state attorney general office. They would make the MAFIA blush If you are compelled to do business with these people (you are walking into a Hornet's nest), use only Visa, Mastercard and American Express. Do not except store credit as a consolation. Stick to your guns keep accurate records and complain to the authorities. These are scam artists. This is a front for an Asian company. Buyer Beware and go elsewhere.