10 Apr, 2020 → by ClaimboUser515287
RIP off during covid 19
1
. We rented with Auto Europe in Switzerland for 4 weeks, we had to return the Car after two weeks because of Covid 19 and they will not repay the 2 weeks we weren't able to use the Car. I know it says in the Contract that there is no refund for early returns, but common, this is a unprecedented situation and absolutely not acceptable. We are loosing over $700 with this. any other travel agency we have had bookings with refunded all or partial of the payments without hesitation. Shame on you to enrich yourselves in a situation like this. User's recommendation: Stay away, poor company, bad customer service.