At the end of May 2019, my wife and I returned a piece of art that had been received damaged from PWG. Since then, we have been forced to call customer service many times for info on the return which has turned out to be an effort in futility! Though the art has now finally been shipped once again by FedEx (something I was informed of not by PWG but by FedEx), the shipment has been sent with errors that have caused us to refuse it and we have been forced to ask FedEx to ship it back to PWG a second time. I would have to rate PWG as the very worst company I have ever had the displeasure of dealing with. Why companies like Celebrity allow a company and people like these on board their ships to take advantage of their passengers is beyond me.