Afternoon, I have phoned several times had call backs several times all giving me different information on when i will be Receive my refund. I have now been asking for around ten weeks this is not at all acceptable this is not about the amount i am owed it's the principle of this issue. I have also sent emails regarding this. I have spent a lot of money over the past couple of months with your company and will not be doing this in the future and will not recommend to my friends and family. I will now be making an appointment with my local Citizens advice on what i need now to action Pam Erving [protected]@outlook.com