1 Jan, 2018 → by ClaimboUser875057
refused to replace smashed up cake.

2

Winco's Winco's Contacts & Information Posted: Jul 27, 2017 by tashaalaniz200 Unethical behaviour Complaint Rating: 0 % with 0 votes Contact information: Roseville, California United States google.com I went to Winco's to purchase a few grocery items... ie my daughters birthday cake and a few other items totaling less than $20 and the head clerk told me they were not able to accept my check because the check number was to low and the address was different on my checks and ID (because I recently moved to the area) so which meant it was a fraudulent check. I wrote a check at the same store 2 weeks prior to this one and had no problem. The first clerk was Hispanic like me but this clerk was white. She was not the original clerk to help me mind you. As soon as I took my check book out she immediately came over and said she would help me. Then she said she couldn't take my check even though my name is on the checks and it matches my ID. The minute I asked if because I'm Mexican it obviously means I'm writing fraudulent checks?! She said I can take your check this time but we can no longer accept checks from you. Not only did I feel very offended but I felt humiliated because she did this in front of other customers. I even tried to show her the previous check on my phone showing it had cleared but she refused to look at it. To top it off when I got home I was still angry at the racial profiling. My daughter like all ten year olds was excited about her birthday. She kept asking me when her friends would come. They were running late. I got so fed up with her that I threw her cake on the floor and she started crying. I slapped her and told her to go to her room. Unfortunately one of the mothers of the other friends saw me and said that I was abusing my daughter and said that she was going to report me to social services which she did. I have a feeling that she only did this because of my Mexican background. My child may be put into foster care. I asked them to give me a refund for the cake or replace it but they said that since the cake derruction was their my fault and not theirs they won't. The destruction of the cake is their fault and my daughter's fault for making me that angry in the first place.
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