1 Jan, 2018 → by ClaimboUser632936
refusal to concel contract
*SOLVED
4
My family, which includes my wife and son, had gold's gym membership which we cancelled as of april 2010. I sent a letter to abc financial on march 29 and requested termination of membership after a month, as stipulated in the contracts. They have continued to charge our credit card for my son's membership even though he moved away to college and I told them that. They demand proof of relocation and all the rest, as other complainers have said. At the moment they have charged our credit card nearly $300 in unjustified charges. I am aiming to get that back by bringing pressure through a better business bureau complaints and consumer complaints lodged with the massachusetts and arkansas attorneys general. I suggest other folks with similar complaints use these avenues of pressure to bring a spot light on gold's gym shyster practices. If anyone has other ideas of how to bring pressure on this company, please spell it out in this space.