1 Jan, 2018 → by ClaimboUser823863
refi issue
3
I've been trying to get out of this company for three months now and they won't release documents to let us leave them. Their customer service is awful, I don't need their contact information. I spoke to a stupid Jason 7724 last week and a rude Brian 7726 this morning. That's all I need to know, direct line and email is not necessary. Neither is another department. They could help me, they promised. Yes, they were sure. I'm wrong - I don't need that information. Oh, THAT information? Yeah, I did need it but they still weren't wrong, they only misheard me. They already sent that info to me, there was record of it right here. Too bad I didn't receive it. No, their email address is unavailable to customers. So is supervisor communication. But they thanked me for being their valued customer. Well buddy thanks for pretending to appreciate my service and enjoy it while it lasts - I talked my mom into leaving them too. Don't mess with a pregnant woman, you better get competent.