My services were disconnected due to lack of payment of my account. I fully paid my bill and I call Enbridge to let them know and to reconnect my services. I asked them if I could leave a note to let know the person that was going to come to not ring the bell and to not make a lot of noice because I have a child with special needs. He was really rude. He wouldn't tell me his name. I explained that he didn't want to help me by reconnecting my services. He intimidated me. I was scare for my own safety.