My order details: Colonial Mills CA29R024X048R Catalina Area Rug, Blacktop, 2-ft x 4-ft, free shipping (thank god). I ordered it in October and never received it. Maybe one day I will, but I will be too old then. Customer service provides too many excuses I don't want to hear. Less talk, more actions, like people say. No, it's not about them. I don't know what's their problem and why it takes them forever to deliver one simply rug.