Hello I am from Bangalore, India. I am writing to you to express my concern on the quality of the gym I workout in. Gym details: Country: India City: Bangalore Branch: Electronic city phase 1 I would like to address each point in detail: Hygiene: A gym resembles closely to a hygienic environment. The management seem to not be concerned with the members sweat on the benches or the floor mats. The floor mats are by members are not cleaned and the next member either uses the mat with the sweat or have to use his personal towel to clean the dirt of another member. They do have cleaners but they seem to not work as they are supposed to. They sit in a corner doing nothing but fiddling with their phones. The washrooms and changing rooms do carry a foul smell simply because the lavatory does not function as they are supposed to. To counter the smell there aint any room fresher. Equipment: Barbell rods and dumbbells are out of shape, the rods are bent and the dumbbell does not carry any print. I believe we need to use our experience to guess the weight and work out accordingly. The rods being bent causes imbalance and thereby can and will cause a fatal injury. Dumbbells are limited to one pair per weight and the members often spend more time in the gym than they are supposed to by sharing their workout with another member. Snap boasts on conducting High intensity, zumba and other activities. None are being conducted in this branch. The gym also lacks basic equipments for a high intensity workout, battle rope, tyre and a box. Working out environment: The gym has 4 "non functional" air conditioners. Given the humidity and the heat in our country, such an environment causes suffocation and you experience bad odour. Manager and Gym owner responses to the above grievances: Neglecting the concerns. Walking away from the discussion. Staying away from the gym during peak hours to avoid the members. False promises whenever approached.