Over the past couple of months, Simple Bills still has an old roommate that has not lived at this location in the last 4 months, and as the wrong billing information on file that I have requested to have updated. In addition, I have requested to have the billing updated to a correct email address. I have made multiple calls and request for this information to be updated. I was charged for a late fee, and they refused to removed it, due to them having the wrong information on file. If you have any community dealing with simple bills, please LEAVE!