4 Sep, 2020 → by ClaimboUser67565
Poor shipping practices
1
I placed an order for a textbook about three weeks ago and the order said it would arrive in about 10 days. It finally arrived at the post office a few days ago. However, it is now being sent back to the seller because "they don't deliver to PO boxes". Bigger Books: maybe you should state that you don't ship to PO Boxes like every other company! Don't allow the transaction to go through if you're not planning on delivering the product! I called the customer service number and the woman said that I would be refunded when they received the book back. They were unable to re-route the book back to me.