25 Sep, 2019 → by ClaimboUser470096
poor customer management
1
On 27th August 2019 I went to cimb branch at ss15 subang jaya to get new mobile number updated for my cimb service. Counter staff directed me to atm machine and I managed to change. After few days I called cimb customer service as I noted my credit card transaction direct tac pin to my old number, they asked me go to branch to fill in form or email. 12th September 2019 I emailed and today already 25th September 2019 there is no update and I have been having hard time with my transactions . CIMB getting useless day by day!