I ordered four Polo shirts through the website, but when I received them they weren't the quality they showed in the picture. They were cheaply made from material that would irritate my skin. I automatically sent out an email requesting a refund and a return label to no avail. they kept asking me to send the product to some address in china. Subject: LightInTheBox Customer Service Message: TID ---- of Order --- [protected]:03 NEW REPLY Dear customer, We are really sorry for the inconvenience caused to you. We have received your return request. You might have missed to check item description, it states: Fabric: Rayon, Nylon, Polyester Fabric: Polyester Please note, our size guide is different and is measurement driven. If you select the size by checking the measurement against each size, you will end up receiving correct size. As per your order history you selected: 1. item# : [Color:Blue| Size:L|] Whose measurements are: Bust: 45¾ inches Length: 27½ inches 2. item# : [Color:Navy Blue| Size:L|] Whose measurements are: Bust: 43¼ inches Length: 28 inches 3. item# : [Color:Black| Size:L|] Whose measurements are: Bust: 44 inches Length: 30 inches If the measurements you received is any different from what we stated above, please share the pictures to prove the issue by keeping measuring tape on these parts of the item and clicking pictures which clearly shows the reading on the tape and we will take full responsibility. Please lay the item on a flat surface and keep tape only on item's front side, do not loop the tape around the item. Please attach the photos as an attachment when replying to this message. Attachment size