I have known about Tom Hess for a couple of years. Nearly 2 week ago I decided to see if his claims were legitimate and contacted an ex student of his based in the UK. He assured me he was genuine, and went from 14 to just under 60 student's in a year. I thought ok, let's see what this is all about. (A bit about me) I have 34 a week at the moment, studied at a renowned Music school, have been teaching for 9 years and have a degree. so I purchased the eBook you get plus you get 45 days free in the Elite Teachers Inner Circle, where he mentors you on how to maximise, get and retain x amount of students. Soon after reading the eBook, I realised there was nothing within it that I didn't already know or wasn't already implementing. I cancelled my membership within a matter of hours. One more thing, it became apparent quite quickly that the forum access you get with the 45 days plays a key role in accumulating more student's. You also get to download mp3's of him talking and guiding you. I submitted my form and gave the reason as quitting as I felt scammed, (which I did and do). He sent me a personal reply saying I was arrogant, and had no clue about business and should implement what is in the book and use the forum. I replied with a polite email, pointing out I already do the things he mentions, how long I have been teaching etc etc. He fires back saying I don't know what I am talking about, and is completely ignoring my calls for a refund. Emails bounce back and forth with him still trying to get me to say. (After the 45 days you can sign up to the ETIC thing but have to pay $197 per month) I reply back and he ignores me. I leave it over the weekend, then email him on Monday 10th December, again telling him I don't think the program is for me, I am already doing the things he states in the book, and if he don't refund me within 48 hours, I shall be reporting him and the company, plus give the eBook away for free and write about my experiences online. He fires back with "whatever dude" I deal with thousands of transactions a year. There will be no refund as you have not implemented what is within the book! If I find that eBook anywhere online I will sue you and com after you with everything I have got. I fire one back, telling him if he refunds me, I will not talk about what has happend. He ignores me, so I start telling people on forums, he THEN messages me saying it has been bought to his attention that I have been bad mouthing him on the net, and I will regret me actions. This guy is a total *** He is completely arrogant and is to be avoided. I have only just started with this guy. I hope he visits the UK sometime.