1 Jan, 2018 → by ClaimboUser278495
pnb banking service
2
I have opened a current account No [protected] on 18 Aug16 in PNB Nagrota Jammu for some purpose. Since the purpose was not met the account was not operated. Rs 1150/- was debited to my account on 08 Jan 17 and 02 Apr 17 respectively as QAB charges which is illegal/wrong since no adequate prior notice was given to me. Even no SMS was received before/after making said debit. It was only on 05 may 17 I got first SMS regarding average balance in my account is below minimum level. I have lodged complaints through email with [protected]@pnb.co.in and [protected]@pnb.co.in as well as visited concerned branch but Rs 2300/- has not been reversed back to my account. It is case of deficiency of service by the bank and levying of charges without prior notice to the customer.