Incident happened Jul 17 - Saturday A bad experience happened to me twice with this branch. As per their store hour posted online opens until 6pm so at 3:30pm of Saturday naka-pila na ako and at around 4pm pumasok na ako sa loob since posted sa door only 3 customers are allowed inside. When I entered the store the staff said cut-off na daw...imagined at 4pm nag cut off sila pumila ka ng almost 30mins. I encountered this scenerio with this same staff before nag early cut off din dahil marami pa daw silang gagawin. So I said in a high pitch sana naglalagay kayo sa pinto na early cut-off kayo nakapila kami oh..almost 30mins ako nakapila. I never complaint as a customer for any transactions, but this guy in this branch is too much. We all know that LBC are handling bulk of transactions and customer complains this pandemic and we do understand that you have lot of packages to handle in each store but please it is not right to say to your regular customer NA MARAMI PA KAMING GAGAWIN KAYA EARLY CUT OFF and MERON LBC SA MARKET-MARKET, was that a proper way of handling your customer? if you can't handle the bulk transactions anymore might as well do something to let your customers know that you can't accept any more transaction as early as possible knowing na meron line outside the store and braving our current situation right now to go out their houses to have a transactions with you LBC. You may post your "special early cut" sa door so we would know and will not spend any minutes outside the store, it was a waste of time standing outside and waiting for nothing. I hope you understand my concern and this email may reach to concern branch and their heads for investigation and to correct the cut-off policy to avoid this inconvenience. Thank you,