My car went into Vauxhall at cross hills on 3/5/2018 for its paint protection after I collected the car. I did a walk round check of the car before dropping off the vehicle. When I received the back I did a walk round check of the vehicle to find a deep scratch down the drivers side. Which wasn't there when I left in their possession. I consulted with a team member to which they told me they were responsible and would have it sorted. I've been in constant contact about sorting the scratch to which I have now been told there's nothing they can do even though my car was damaged in their possession.