28 May, 2019 → by ClaimboUser283790
order nr. 5530470 of 21.03.2019 for the amount of 1050 chf/ wrong product is sent

1

I received the wrong type of chairs and want you to arrange their collection back at your cost as soon as possible and return my money - 1050 CHF in full as that is an obvious mistake of the supplier or wrong presentation of the goods - see the photos attached. These chairs are on offer on your website again: https://www.eboutic.ch/sale/37375/all/510698. I am very disappointed with your customer service as my e-mails are never replied to - the first one was sent on the 13.05.2019 on the day of the receipt of the wrong items (Nous avons bien reçu votre demande (#242423) et ne manquerons pas de vous répondre dans les plus brefs délais.) and there is only answering machine on your phone number [protected] suggesting I should send an e-mail to [protected]@eboutic.ch which, again, is never replied to.
Helpfull? 0 votes

Post your comment:



Do you want to help? Probably you've just been in a similar situation, know the solution and want to help? Perhaps you are just a kind person who has advice on the merits. Please write your comment — you can do a good breed.

If you are actual Representative of vente-privee.com you can contact the user using the comment form and help resolve the situation. The user can always mark his complaint as "resolved". Maintain your brand image, it is FREE.

Copyright © 2023 CLAIMBO.COM. All rights reserved.