Last week I was having problems logging in to my account. I kept receiving emails to take new survey's. They allowed me to enter and take several survey's, from the emails. However when I would try to redeem my points it wouldn't let me sign in. Ok. So my thinking at this time was I had problems with my device that I originally signed up with for my account... I kept trying to sign in from a different device, it wouldn't let me. So I thought my account was terminated. I decided to do a new account- okay all went fine. I was receiving an taking survey's, had enough made to cash out at 15.00- But then three days later it was frozen. I emailed Opinion Outpost about this, I waited a entire week and a half now- still no response. I don't know what happened- but just as everyone else has expressed I worked very hard to get my points, I have even had product reviews, where had received free products to test... All was going great until one day it just wasn't.