13 Apr, 2012 → by ClaimboUser992422
Open Road Honda sucks.
I purchases a 2012 Honda accord from Honda April 9th. Complaint number 1 We were told upon picking up the car that we needed the title from our Honda trade in or we couldn't have the car. Bono the Honda salesman never mentioned it to us when we said down a week previously . We had to go back to Staten island and get the title the same day. Number two complaint i received a call today from open Road Honda telling me they needed a lien release on the old car. They should have told us when we sat down with financing. So here it is Friday afternoon 4 pm. We cant e mail it to them because it has to be an original because it had to be notarized. I have a temp sticker on my car that expires Friday. I have no registration . Could they wait any longer? Motor vehicle ( on Staten island is suppose to fax it over to them by Monday and then they will overnight it to us. To all who are reading this nobody rushes to assist anyone on Friday afternoon.. She told me we should get it by( send to us by Thursday). I am a realist this is never going to happen. I will not be able to drive my new car till this gets remedied . I wish I never dealt with them . They are so *** etc. They just want to make a deal because at the end of the month they are awarded a bonus from Honda for every cat they sell. They are such ***------to make the story better the girl who dealt with me and the situation is going out on maturity leave today at 5pm. to all who read this dont buy a car from open Road Honda in Edison , New Jersey you will be sorry like I am