I purchased full insurance with my car rental contract number787863570. When picking up car I had to pay a further £106 pounds for there full waver insurance the staff at ok were not helpful I got the impression that all they wanted to do was get as much money from the customer. They did not want to know about the insurance that I had purchased from yourselfs only saying it's not our insurance what a start to my lovely week in the Mallorca . So this will be the last time hiring a car from your company when I can go straight to the rental company and only pay once Ijust fell I've been Fleeced