I purchased a ticket for Wireless Festival, Finsbury Park Fri 03 Jul 2020 14:30 this festival on Friday 26 February 2021 - order [protected]. Updated email received on Tuesday 23.3.2021 advising me of a reschedule for 10-11 September Crystal Palace. This new date is not convenient because of returning to college and I believe that because I am not able to received what I purchased I should be entitled to a refund but Viagogo are saying this is not possible. I have tried speaking to them but they say they can only resale the ticket not refund.