On Nov 12, 2012, i received confirmation of redemption ck for $50 and was supposed to get it in 4-6 wks. Four times since, i have sent the company an email wanting to know where the redemption ck is. I even asked if there is a physical address where i could pick up the ck. All I get are automated reply emails saying the matter will be escalated to their Panel Operations team in the U.S. I never had this problem before they were taken over by another survey company (Zoom Panel, i think). And i rely on this money to supplement my meager income. wtf