16 Apr, 2020 → by ClaimboUser989385
NON-DELIVERY OF GROCERIES – ORDER #1378****
1
I am an 84 year old woman that placed the above order which was to be delivered on April 15, 2020 between the hours of 6PM and 8PM. I waited past 10:00PM, awaiting for the groceries that never arrived. I have now discovered through CHAT that my order was cancelled by VON'S that very night, and did not bother to contact me regarding the above cancellation, text me or e-mail me as to the circumstances surrounding their decision. I am now left without my groceries, living alone, without help, and have to go out to purchase the groceries that your store should have delivered. Vons acted in a very unprofessional manner in not contacting me regarding an explanation in their decision making. User's recommendation: DO NOT SHOP AT VONS.