I have been doing your surveys faithfully for over 5 years and as yet I have received NOTHING for my many Reward Points ! I Have never been able to find out how many I have ! I want to redeem them for STARBUCKS COFFEE !!! I've written letters, left messages via phone calls to a voice which sounds as it might have been HUMAN ! I've e-mailed such as this one and all to no avail ! I've called the Better Business Bureau - Nothing !! Is there at least one LIVE person there ??STAY CKEAR OF YOU !!