My issue wasnt resolved with Stash because after 45 minutes of waiting on hold I still wasnt connected to an associate. Im thinking there is no way to actually reach anyone through the number since they dont give it out freely and opt for emails only. Anyways this company charged my bank for $9 and I dont have an account nor have I ever had an account. Not sure how they got my card info but watch out! Ill definitely be getting a new card and disputing the charge. User's recommendation: Don’t even bother with Stash!