CALLED AT 5PM FOR A ZINK STOP UP PROBLEM 01/22/2020. SAID THEY WOULD HAVE SOMEONE IN A HOUR. TWO HOURS LATE I CALLED THEM AND THEY SAID NO ONE WAS AVAILABLE AT THIS TIME BUT SHOULD BE THERE IN A HOUR AT 8PM. I SAID I WOULD HAVE CALLED SOMEONE ELSE IF I KNEW YOU COULD NOT SERVICE ME . SHE SAID" YOU SHOULD HAVE DONE THAT AND YOU CAN DO WHAT YOU HAVE TO DO". I CANCELLED THE SERVICE CALL AND WILL NOT CALL THEM AGAIN.