we were flying to from MSP to TPA was CXL last night because both one of bridesmaids and our 7yo granddaughter tested positive for COVID. It is r/s 8/7/21. We had purchased cancellation protection through you. Sun Country would charge us $400 to change dates and had to change through you whom we had the protection. Have been on hold 7 hours and still waiting User's recommendation: Will NEVER use again.