My 3G LG flip phone suddenly is unable to make or receive calls. I was on the phone with Net 10 technical support for a LONG time trying everything possible and the last one finally told me my phone was too old and I needed to buy a new one. I decided to switch to another company instead. So I have almost 2 months of service left on my phone and 360+ minutes that are going unused, and none of it was my fault. I looked into refunds there and see that they don't offer refunds on purchased days/minutes. Does this mean, no matter what, no refund? I certainly hope not. I hope to have this resolved here and get back my $30 or so.