3 Sep, 2021 → by ClaimboUser896313
Mt Edgecombe contaminated fuel

1

I fueled up on the 4th August at Sasol Mt Edgecombe. My car started immediately struggling to exelerate and start effectively. I reported it to Hyundai immediately. Took my car in on the 5th August. I was informed that this is a big problem and to bring my car in on the 10th August, Tuesday. My car was in repairs for 1 week. I fetched it on the 17th August. It was reported that the fuel that was filled was contaminated. I immediately reported this to Sasol. I left several messages for Verona Moodley and Yugen Moodley failing which I emailed both of them 3 days ago and still no response. I spoke to Lydia and Christina who have both promised many times to get the manager to call me. I was left with a bill for drainage of damaged fuel, Petrol filter and labor costs. I need someone to take responsibility for this mess. This is one of Absas preferred garages which I will also need to report to them. Your urgent assistance in this regard will be appreciated.
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