May 4, 2020 My mortgage was soId to PHH from Ocwen in 2019. The mortgage account was not included in the bankruptcy. I have never missed a mortgage payment nor has it been late since the filing. It wasn't late before the filing. They have now restricted all access to the account. I can only call in and make payments. They keep me on hold for at least 45 minutes just to make a payment. I cannot verify my mortgage because it is against their company policy. I cannot view my mortgage online because it is again their company policy. I cannot call to get information on the account because it is against their company policy. They keep stating because of the status of my loan they cant tell me any information. I cant even get an monthly statement to keep tabs on my loan. Everything I call in no one can answer a question and I am transferred all over. This is the most degrading thing I have experienced.